Customer Support

Smarter support with video

Use detail-rich video to resolve issues faster, reduce support effort, and boost customer satisfaction at every touchpoint.
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Use Cases

Faster service, smarter support—powered by video

Speed-up insurance claim processing

Expedite the handling and processing of insurance claims through video footage.

Reinvent health care services

Deliver immediate, remote, and personal video-powered medical care.

Simplify troubleshooting

Unlock video documentation to work through any challenging repair.

Illustrate vehicle operations

Provide visual and auditory guidance via video documentation.
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Elevate customer support experience

Enrich user experience with support-oriented video content.

Cut resolution time

Harness how-to videos & video tutorials for effective problem-solving.
Resources

Insights and tools for smarter support with video

Video for support webinar
Why should you incorporate video into your customer support workflow? How to integrate video into existing service processes and systems? And where does AI come into play? Watch our on-demand webinar and find out!
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Benefits

Proven results with video-powered support

Resolve issues faster, reduce effort, and boost customer satisfaction.
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67%

Less troubleshooting

Reduce troubleshooting time by as much as 67%.

5x

Less time for claim settlement

Settle claims in only a few hours instead of days.

20x

Less documentation time

Substantially reduce documentation time.

94%

Satisfaction rates

Enhance customer satisfaction to about 94%.
From our blog

Insights, tips, and inspiration

Stay up to date with the latest trends, best practices, and expert advice from the world of corporate video.
Visit our Knowledge Center
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Book a free consultation with our video experts

Our experts are here to support you. Book a free consultation to discuss your specific use case and discover the best video solution for your needs.