Personal customer data are collected, stored, processed, and used by movingimage for facilitating the operation and maintenance of www.movingimage.com, related country domains, and the VideoManager as well as the billing of the use of the VideoManager, where applicable.
3. Scope of Data Collection, Storage, and Use
The customer can visit our website without having to provide personal information. movingimage only stores access data without any personal reference via the statistics service ‘Google Analytics’ (see Clause 8). These data are evaluated solely for the purpose of improving the service and do not allow for any conclusions or inferences about the customer. Personal data are collected only when the customer shares them with us voluntarily. For instance, when creating a user account in the VideoManager or the webcast or logging on to such user account, the name, a user name and password of the respective end user of the VideoManager and the webcast are provided by such end user and stored by us. We use such data shared by the customer, without his/her separate consent, solely for the purpose of executing and fulfilling orders placed with us and/or answering inquiries, as well as in connection with the job application process. The personal data that the customer shares with movingimage, such as when placing an order by phone, e-mail or fax, will be processed only for the purpose of communicating with the customer and for the purpose for which the customer has shared the data with us. For example, if the customer contacts movingimage to book the VideoManager or order a test account to acquire new customers, movingimage will collect, store, and process the personal data only where and to the extent that this is necessary to execute the contract. The processing of the order requires the customer and/or company name, the address, the e-mail address, and the phone number. movingimage needs the phone number and/or e-mail address in case of any questions in connection with executing the order. The e-mail address and/or fax number are used to communicate the written confirmation of order and confirmation of completion. It may al so be necessary to share personal data with the movingimage employee tasked with the implementation of the order, who is bound by confidentiality, or with a financial institution that handles payments. Usage data, that is created in connection with the use of the VideoManager (in particular, the user name of an end user uploading a video as well as the time of such upload), are collected and used by us only insofar as this is necessary in order to allow and account for the use of the VideoManager.
4. Duration of Data Retention
Personal data are stored only until the purpose has been met for which they were shared with movingimage. They will be stored longer if the customer consents to data storage and utilization in excess thereof. Where retention periods under commercial and tax laws must be considered, some data may be stored for longer periods of time, even up to ten (10) years.
5. Sharing Data with Third Party
movingimage does not share personal data with a third party, unless such sharing is necessary for the implementation of the customer’s order, the customer has given his/her prior and express consent, or such sharing is mandated under the law. Where movingimage uses the services of a third party with respect to processing, the provisions under the Federal Data Protection Act are observed. The customer can revoke any consent already given at any time, with future effect, by means of simple, text-based communication (e-mail, fax, mail). Such revocation shall be directed to: e-mail: firstname.lastname@example.org Fax: (+49-30) 3309-66099 Mail: movingimage EVP GmbH, Stralauer Allee 7, 10245 Berlin, Germany If the customer makes a booking with movingimage via a partner, the data required for processing the order will be transmitted to the partner by e-mail and/or fax. Furthermore, the data required for executing the order are displayed to the partner in the latter’s personal/closed space. No other persons will have access to such personal data at any time. The partner may use the end customer’s personal data received from movingimage only for the purpose of executing the order. In accordance with statutory provisions, movingimage may and must provide information on master and/or usage data (the latter only pursuant to a court order) to the competent agency (particularly law enforcement authorities) if so ordered in writing where such information is required for the purposes of prosecution, measures by the police authorities of the German states to avert imminent danger, meeting the statutory duties of the constitution protection authorities of the German federal government and the federal states, of the German Federal Intelligence Service or Military Counterintelligence Service, or for the purposes of enforcing intellectual property rights (Sections 14, 15 TMG/German Telemedia Act).
6. Advertisement, Market Research
8. Server Log Files (logs) and Google Analytics
10. Data Security
movingimage guarantees the highest possible standard of security with respect to data processing. Still, state-of-the-art Internet technology does not provide absolute protection of data from unauthorized third-party access (hackers). Therefore, movingimage is not liable for data being obtained through unauthorized access by a third party that gain unlawful access to stored data by selectively overcoming firewalls and security features designed to prevent unauthorized access. To take precautions against user accounts being accessed unlawfully, it is strongly recommended that the customer does not store user name and password in a digital format on computers that would allow for Internet access or access to computer/data networks accessible by a third party. Instead, such information should be stored separately in a secret location. In addition, the customer should change his/her password regularly.
Every customer may request free information from movingimage about the personal data stored about his/her person. Such written request for information must be directed to: movingimage EVP GmbH, Stralauer Allee 7, 10245 Berlin, Germany. For the purpose of ensuring data protection and privacy, the request for information must be accompanied by a certified copy of a valid piece of identification. The information will be sent by mail to the address specified in the end user’s personal piece of identification.
12. Correcting, Locking, and Deleting Data
If the customer no longer consents to the storage of his/her personal data, or if these data are no longer correct, movingimage will, if so requested by the customer, delete, correct, or lock the customer’s personal data in accordance with statutory provisions. In particular, the customer is entitled to revoke any previous consent with future effect at any time.Furthermore, stored personal data will be deleted if knowledge about the customer is no longer required with respect to the purpose that was to be achieved by storing the data, or if the storage of customer data is not permitted for any other statutory reasons. movingimage points out that deleted data may still be retrievable for some time due to caching systems or the interconnection of proxy servers. In the event of misuse of movingimage services on the part of the customer, movingimage may lock temporarily or delete entirely data and content uploaded by the customer or the entire user account of the user responsible. Should a user account be locked, the respective customer will not be able to access his/her user account and any of the data contained therein.
13. Enforcement of and Compliance with this Privacy Statement
14. Inclusion of a Third Party
movingimage may assign parts of services to a third party; in particular, it may hire a third party to provide parts of its services.
Berlin, February 4, 2019